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General questions

Why do I need to register a domain name ?
Most Internet providers offer you a directory on their own domain. Most of the time, they look like this: In addition to having to explain the little squiggle mark (~ which is called a tilde) to your less net-savvy customers, this can prove cumbersome on business cards and letterhead, and it does not reflect the unique nature of your business or homepage. Registering a domain name for your business or organization is essential to your marketing efforts. A domain name gives your business a unique identity on the World-Wide Web.

What is a domain name ?
A domain name is essentially a signpost on the Internet. Every Website you've ever been to, and every email you've ever composed, has used a domain name in its address. Prople register domain names in order to "stake a claim" to a particular name -- whether for business or personal reasons. Once a domain name is registered to a person or company, it is that person's to use exclusively as long as they continue to pay the yearly renewal fee. Our domain name is, and we also own and

How will I be able to tell if my desired domain name is already taken ?
When you begin registering a domain name, we will search the domain name database (which is known as "WhoIs") to see if your requested domain name is available. If the domain request comes up with "no match" you will be able to register that domain name.

Once I have a domain name, how long may I use it ?
If there are no trademark disputes, your secured domain name will be yours for as long as you maintain the yearly registration fees.

What if my desired domain name is the same as a trademarked name ?
Generally, if you've registered the name in good faith, it's not a name belonging to an internationally known company, and you can show that you have a legitimate reason to use that name then you are likely to be able to keep that name. That may not be the case if it can be shown that you purchased the name for the express purpose of re-selling it to a company with a legitimate claim to the name. Please see the Uniform Domain Name Dispute Resolution Policy for details.

How do I choose a good domain name ?
Choose a name that reflects the intent and purpose of your Website or business. Try to keep it short and snappy, and say it out loud, as if you were telling someone at a party to visit your Web page. Some domain names look good on paper but are confusing when you try to send someone to them over the phone. Keep in mind the image that it conjures... your domain name will be one of the ways people recognize or evaluate their sites for their interests when they are searching via Yahoo! or other search engines. When facing a large number of choices, the snappiest domain sometimes graps the most attention.

What are the valid characters for a domain name and how long can it be ?
The only valid characters for a domain name are letters, numbers and a hyphen "-". Other special characters like the underscore "_" or then exclamation mark "!" are not permitted.

A domain name can be up to 63 characters long, plus the characters used to identify the Top Level Domain (.com, .biz, .info, .net, .org). Do not type the www. before your domain name when registering.

What is the difference between and ? is the name of the domain itself. is the actual address of your domain on the Web. When your domain is hosted by NetRegister, visitors can reach your Website by typing either or Both will direct visitors to the same Website.

Do I need to register .com, .net and .org ?
The expense of registering and supporting a domain name is minor compared to the expense of marketing your domain name and your business. The last thing you want is for someone else (usually your competitors) to benefit from your efforts to establish your identity. You will see competitors registering names close to yours, trying to benefit from typos your visitors may make. For example, someone registered to try and benefit from typos by visitors to NetRegister is a good example, too. In order to protect, we have also registered:

and several others.

Does NetRegister register any other domains (.it, .us,, etc.) ?
Currently, NetRegister register domains beyond .com, .biz, .info, .net , .org, .us, .name, .coop, .uk, .it, .at and various country code domains.

Can I purchase NetRegister's services without a credit card ?
Yes. We accept wire transfers as additional form of payment other than online credit card processing. We accept Visa and Mastercard.

Will NetRegister be providing Primary and Secondary DNS ?
Yes, we will. For each registration you need two different domain name system (DNS) servers. In order to receive any of NetRegister's services your domain must utilize our DNS. Your registered domain name will automatically be defaulted to our DNS.

Note: If you move your domain to another DNS, you will no longer be able to use our services.

What are the chances of your staff misspelling my domain name or personal information during the registration process ?
Absolutely none. NetRegister's domain registration process is completely automated. Your domain name and personal information are recorded exactly the way you enter it.

What does DNS mean ?
It is an acronym for DOMAIN NAME SYSTEM. The DNS manages the translation of a domain name into an IP address (direct resolution) and viceversa (indirect resolution).

What is the DNS ?
The DNS is a distributed database based on the client/server model.

I just registered my domain name, and you sent me an email which says that you have registered it, but when I type it into my Web browser, it says the domain can't be found. Why ?
When you receive the email confirming the registration of your new domain, there are many more steps still to be done behind the scenes. Your domain will be entered into the global WhoIs database, and your registration must travel to all the ISPs in the world. It will be 24-48 hours after you receive the confirmation email before you will be able to go to your domain with your Web browser.

Why not take advantage of this wait to set up your Website or URL Forwarding, and Email Services in your personal Control Panel ?

Registry? Registrar? Registrant? What do these words mean ?
There is one Registry for every Top-Level Domain. The Registry for .com, .net and .org domains is maintained by VeriSign Global Registry Services.

A Registrar is a company that can enter new domains into the Registry.

The Registrant is the individual or organization that registered a particular domain name.

For example, John Smith (registrant) registers the name through NetRegister who in turn writes the name to the central database (VeriSign Global Registry Services, the registry).

Do I have first priority to renew this domain name, or can another individual register my domain name when it is up for renewal ?
The current registrant of a domain name has the right to renew the registration term before the expiration of the domain name. However, should the current registrant choose not to renew the domain name, the name will become available to other potential registrants.

What if I want to renew some of my domain name registrations, but not others? Do I have to renew them all?
No, you do not have to renew all of your domain name registration terms. Renewal link allows you to renew one, some or all of your domain names. Domain name registrations that are not renewed will expire and you will no longer be the registrant of the expired name. Expired domain names will become available to other potential registrants.

Can I renew my domain name registration term before my current term is set to expire ?
Yes, you can renew your domain name registrations at any time during the registration term by logging into Domain Control Panel and clicking on the Renewal link.

When and where are renewal notification email messages sent for expiring domain names ?
The domain name renewal notification email messages are sent at least 60/45/30/15/5/4/3/2/1 days before the domain name is set to expire. These renewal notifications will be sent to the billing and administrative contacts on file for your domain name.

Which procedures expire ?
All the outstanding operations in our interface expire ten workdays after the latest generated event: registrations, changes of provider, changes of admin-c, transfers, modifications.

If I wish to transfer registrars at the time of renewal, can I do so ?
If you want to transfer the registrar for your domain name, you can do it easily online using NetRegister's automated Transfer of Registrar process.

What are our payment modalities ?
Our payment modalities are:
- Wire transfer (Bank);
- Deposit slip (Post-office) mainly for Italian citizens and / or companies.
- Credit Card; NetRegister offer online payment possibilities (SSL 128bit - Verisign Certified Company) Nonetheless, you can always comunicate us your credit card details over fax.
The Domain Namess registrations can be done in real time. That is why we only register the domain name you applied for after having received a proof of payment.


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